Job Title: Customer Support Executive
YoSoftTech is seeking a Customer Support Executive who can provide excellent service, resolve client queries, and maintain strong communication across calls, emails, and chat channels.
Location: Pune, India
Experience: 0 - 3 Years
Education: Any Graduate
Candidate Responsibilities:
- Handle inbound and outbound calls in a professional manner
- Respond to emails, chat messages, and customer service tickets
- Understand customer needs and provide accurate solutions
- Record interactions and maintain customer service logs
- Escalate unresolved issues to senior support teams
- Maintain a customer-first approach at all times
Company Info:
Company: YoSoftTech
Website: https://www.yosofttech.com
Contact Person: Aiden
Email: aiden.brooks@yosofttech.com